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Thursday, September 27, 2012

UNABLE TO CREATE SPECIFIED ACTIVEX CONTROL-Smartview,




Applies to:

  1. Hyperion Financial Management - Version: 11.1.1.3.00 and later   [Release: 11.1 and later]
  2. Information in this document applies to any platform.

Symptoms

The following error message is received on one user's computer, using Excel 2007: "Unable to create specified ActiveX control" while trying to connect to a Financial Management application and .
  • click Data Source Manager or Active Connections (menu items) OR
  • click the Connections tab (error message occurs before getting the login window)

Cause

Smartview classes are not registered properly

Solution

Re-register Smart View Addin manually using the following command:

Regsvr32 \Hyperion\SmartView\Bin\HsAddin.dll 

Example:

Regsvr32 C:\Hyperion\SmartView\Bin\HsAddin.dll 

 Procedure

  • Go to StartàRun
  • Paste the Above command and Click ‘OK’

1 comment:

  1. Thank you for your help. Support was simple yet effective. It worked for me. :)

    ReplyDelete